Diversifying Your Small Business
When you’re running your own small business, it can be easy to get really invested in one or two areas of the business and focus all your time and effort on them. After all, they may be the most profitable
How to stay sane while dealing with obnoxious customers
The general public has a reputation as being somewhat difficult to deal with, but that doesn’t mean you can’t handle it with some degree of grace and tact. Handling customers in your business life requires patience, respect, and sometimes even
software developers – what they actually mean
Software developers have their own lingo, which can make it hard to understand exactly what they are saying or asking for when you speak with them. After 5 years or so of Savvy and 15 years of marriage, I’m starting
Upselling Techniques That Actually Work.
What’s one of the easiest ways to make money in business? Upselling, also known as the back-end sell, is when you convince your customers to buy more than what they initially came in looking for by suggesting complementary or supplementary
4 Reasons Why Payment Plans Help Keep Customers Coming Back
Many businesses make the mistake of thinking that customers who pay in instalments are a bad investment. However, research shows that payment plans can increase your customer retention rates if only offered to your best clients. Here are four reasons
5 Reasons Why Interpersonal Skills are Important in Business
In this increasingly competitive business world, it’s more important than ever to understand how to communicate effectively with others. If you want to be successful in your career, you need good interpersonal skills. These skills are often defined as the
5 Questions for Honest customer Feedback
When you’re first starting out as an entrepreneur, it can be hard to get an accurate understanding on how your business is doing. Are you doing OK? Do you need to make any changes? What are your customers saying about
Interior Design Secrets for Shop and Salon Businesses
Interior design can seem intimidating, especially if you’re trying to do it yourself. But, it’s really not that difficult to do when you know what you’re doing, and with so many resources available to help, you can get help from
The Top 5 Ways to Boost Customer Loyalty in Service Industries
Service industries are only as successful as their customers choose to remain loyal to them and keep coming back. So how can you help your customers develop lasting loyalty? Here are five ways to boost customer loyalty to your business
The Strange Psychology of Pricing
Getting someone to book your service isn’t just about the value of what you have to offer. The price of the thing also plays an important role in determining whether we decide to part with our money . So why